Help center/
Getting started

Set up your organization

Create your organization once so your logo and details appear on every event page and sponsor link.

Your organization is the shared home for your team's events, contacts and brand. Its logo appears on every event page and sponsor link you create, so you upload it once.

Create your organization

The first time you sign in, Freshmint walks you through it:

  1. Create your organization. Enter the organization name, choose a business type and upload your logo. The logo can be up to 4MB.
  2. Add some details. Choose up to 4 industries and up to 6 target personas. Both are optional.
  3. Set up your profile. Add your name and job title, and optionally your phone number and LinkedIn URL.

You can invite your team in the next step, or later. See Invite your team.

Edit your organization later

Open Settings > Organization. You can change the name, logo, business type, website, LinkedIn URL, industries, target personas and description. The description appears on your event pages. Only organization admins can save changes here.

Joining an existing organization

If a colleague invited you, accept the invitation and you join their organization instead of creating a new one. You can also decline it and create your own.

Each Freshmint account belongs to one organization. If you are invited to a second organization, an admin can request a merge from the invitation screen, and our team handles it.

Logo tips

Use a square logo on a transparent or solid background. It is shown small on event pages next to your co-hosts' logos, so a simple mark reads better than a wide wordmark.

Common questions

Can I change my organization name later? Yes, in Settings > Organization, if you are an admin.

I cannot edit the organization. Only organization admins can. Ask an admin on your team, or see Invite your team for how roles work.

Still need help?

Email support@freshmint.ai or use the form in the help center. A person on the Freshmint team reads every message.

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